Stimulus Debit Cards are mailed in a plain white envelope.

While many of you have already received your stimulus check, nearly 4 million citizens are now receiving payment in the form of a prepaid Visa debit card.

The debit cards arrive in a plain envelope from “Money Network Cardholder Services”. The card bears the words “Visa” and “debit” on the front and the issuing bank, which is MetaBank, N.A., on the back. Those who receive their Stimulus payment by prepaid debit card can do the following without any fees:

  • Make purchases online and at any retail location where Visa is accepted
  • Get cash from in-network ATMs
  • Transfer funds to their personal bank account
  • Check their card balance online, by mobile app or by phone

You need to activate your card by visiting or calling 1-800-240-8100. You’ll provide your name, address and Social Security number, and create a four digit identification number. You’ll also need to sign the back of your card. There are limits on how much money they can access at one time. This may result in multiple trips to an ATM to get all the cash from the card.

Recipients were expecting direct deposit, or a check, and were surprised when this unsolicited card arrived. Thinking it to be a scam, some threw the card away. Individuals who have lost or destroyed their card may request a free replacement.

Call 1-800-240-8100 for a lost, tossed, or stolen card. Press through the automated options until you reach a customer representative if you don’t have the card number.

If the card has more than one name, only the primary cardholder, the person listed first on the card, can request a replacement.

A card that is reported lost or stolen will be deactivated to prevent anyone else from using it.