BlueCard Worldwide Is Now Blue
Cross Blue Shield Global Core.
The Empire Plan program for hospital care outside
of the United States has changed its name from
BlueCard Worldwide to Blue Cross Blue Shield
Global Core. The program itself, though, has not changed. You
can still contact the Blue Cross Blue Shield Global
Core Service Center to find a participating facility
at 1-800-810-BLUE (1-800-810-2583) or, if calling
from outside the United States, you can make a
collect call to 1-804-673-1177.
To view a list of participating providers in a specific
area, go to www.bcbsglobalcore.com and register
for an account or log into your existing account.
If you had an account on the previous site for
BlueCard Worldwide, your login and password
data will be the same on the new site.
Filing a claim
When filing a claim for reimbursement for services
received at a foreign hospital, use the international
claim form located on the Blue Cross Blue Shield
Global Core website and send an itemized, original
hospital bill in English or with a translation, if possible,
and your Empire Plan identification number to the
Blue Cross Blue Shield Global Core Service Center at:
Service Center
PO Box 2048
Southeastern, PA 19399
You also may submit your claim through the Blue
Cross Blue Shield Global Core Service Center
website link below:
For more information about traveling with the Plan,
please read the publication On the Road with The
Empire Plan on NYSHIP Online.